Data Deletion

You can permanently delete your MiteFi account, or an entire household you own, at any time. Active records and external cleanup are handled separately. This page explains what happens in each case.

How to delete your account

Go to Settings, scroll to the Danger Zone section, and select "Delete my account." You'll be asked to type a confirmation phrase before the deletion runs, so it can never happen from a single accidental click.

What happens when you delete your account

• If you're the only member of a household, that entire household is deleted along with your account: every asset, debt, bill, goal, insurance policy, connected financial account, and document in it.
• If you share a household with other members, only your own membership is removed. The household and its financial data are untouched — other members keep everything exactly as it was.
• We also request deletion of your sign-in account. If that request fails, the application reports that follow-up is needed.

How to delete a household

If you are a household's owner, you can delete the entire household from Settings → Danger Zone → "Delete this household," separately from deleting your own account. This is a more consequential action than leaving a household: it removes the household, and everyone's access to it, entirely.

Connected financial accounts

If a household being deleted has any connected financial accounts, MiteFi saves a cleanup request before removing the household's data. Provider disconnection is attempted and failures remain queued for retry. Until the provider confirms removal, disconnection is not complete.

Documents

Files uploaded to Document Center are scheduled for storage deletion. If storage is temporarily unavailable, the cleanup request is retained for retry even after the document disappears from the app.

What we can't undo

Deletion removes active application records and cannot be undone through the app. Backup copies and security or provider records may remain beyond this step. Deletion does not instantly erase every copy. Contact contact@mitefi.com for help with a deletion request or incomplete cleanup.